I learned a new word today: iatrogenic.

Conventionally used to describe inadvertent, negative effects of medical treatment, author John McKnight uses the word to describe the consequences of professionalizing care--turning citizens into "clients" and care into "service".

It is now clear the economic pressure to professionalize requires an expanding universe of need and the magnification of deficiency.
The Careless Society: Community and its Counterfeits

I recently witnessed a well-intentioned person try to co-opt, professionalize, define and control a movement long-percolating among grassroots groups and volunteers citizens. This person believes "success" requires a leader who will focus efforts and "take it to the next level". Beholding work that has potential is inspiring, but the desire to co-opt a movement dis-empowers enthusiastic people, destroys creativity and stifles agility.

I'm grateful to my friend who gave me the book just before I started my new job. It is helping me to be aware that co-opting, professionalizing and serving can be harmful. I'll do my best to support positive efforts and leave power where it belongs--with citizens.